Thank you for visiting and shopping at ClaraDerma.com. Following are the terms and conditions that constitute our Shipping Policy.
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.
ClaraDerma.com ships to addresses within Canada only.
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 48 hours.
ClaraDerma.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
Shipping charges for your order will be calculated and displayed at checkout.
Shipping Method | Province | Shipment Cost |
| Standard – Value Under $40 | Ontario | $15.00 |
| Standard - Value Under $40 | Outside Ontario | $25.00 |
| Standard - Value Over $40 | Canada-wide | Free |
ClaraDerma.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
We currently do not ship outside of Canada.